Conditions d’utilisation

  • All products sold are genuine and in good condition. We provide after‑sales support for quality‑related issues within a reasonable period.
  • Customers shall check the product package and items upon receipt. Claims for damage or missing parts must be submitted within 48 hours after delivery with photos as evidence.
  • Returns or exchanges are accepted for quality defects. Custom‑made, personalized or clearance items are non‑returnable unless with confirmed quality problems.
  • We reserve the right to revise the terms of service without prior notice, which shall take effect upon release on the platform.
  • Any disputes shall be resolved through friendly negotiation; if negotiation fails, they shall be submitted to the arbitration institution or court of the seller’s location.